OUR WEBSITE TERMS OF USE

These Website Terms of Use tell you the rules for using our website (“site”).
If you are our client, please see our Client Terms of Service here.

 

1. Who are we?
Constellation Wellbeing Limited trading as Synapse is incorporated in England & Wales and has the registration number of 12994401 and the registered address of 7 Vine Court Road, Sevenoaks, England, TN13 3UU.

If you have any questions about our Website Terms of Use, please contact us at info@synapsehealth.co.uk.

 

2. What are you accepting?
By using our site, you confirm that you accept our Website Terms of Use and that you agree to follow them. If you do not agree to these Website Terms of Use, you must not use our site.

 

3. Can we make changes to our site?
We may update and change our site from time to time to reflect changes to our services, our users’ needs and our priorities. We will, however, try and give you reasonable notice of any major changes that would impact your access to our site.

 

4. Can you use material on our site?
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Our status as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us.

If you print off, copy or download any part of our site in breach of these Website Terms of Use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

 

5. What are the rules around linking to our site?
You may link to our website provided you do so in a way that is fair and legal and does not damage our reputation or take unfair advantage of it (commercially or otherwise).

You must ensure that if anyone clicks on the weblink that you provide to our site, that it opens up to our site in a new page and not within a frame on your website.

 

6. Are we responsible for any websites that we link to?
Where our site contains links to other websites and resources provided by third parties, these weblinks are provided for your information only. Such weblinks should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those websites or resources.

 

7. Should you rely on information on this site?
The content on our site is provided for information purposes only. It is not intended to amount to advice on which you should personally rely on. You must obtain professional or specialist advice from us (or a third party) which is personalised to you before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

 

8. How will we use your personal data?
We will only use your personal data as set out in our Privacy Notice here.

 

9. Is our site completely secure?
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your technology to access our site. You should use your own virus protection software.

 

10. What will happen if you introduce bugs or viruses to our site?
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

 

11. Can we suspend or withdraw our site?
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

 

12. Can we make changes to these Website Terms of Use?
We may amend these Website Terms of Use from time to time and the revised version will apply from the time we publish it here, unless otherwise noted. Every time you wish to use our site, please check these Website Terms of Use to ensure that you understand the Website Terms of Use that apply at that time.

 

13. Can we transfer our site to another organisation?
We may transfer our rights and obligations under these Website Terms of Use to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these Website Terms of Use.

 

14. What is our responsibility for loss or damage suffered by you when using our site?
We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site; or use of, or, reliance on any content displayed on our site.

In particular, we will not be liable for loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

We do not any exclude liability that we may have in the unlikely event that we have been fraudulent or if we are negligent and as a result, we cause your death or personal injury.

You agree to compensate us for any loss that we suffer as a result of your failure to comply with these Website Terms of Use.

 

15. What is the governing law and jurisdiction that applies?
These Website Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England & Wales.

 

Last Updated: 22 April 2024

 

 

 

 

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Synapse is brought to you by Constellation Wellbeing Limited, a behavioural healthcare company
Company Registration Number: 12994401
© Constellation Wellbeing Limited 2025