As a parent you know the feeling: your child is upset, worried, or overwhelmed — and your instinct is to step in and fix it. You search for the right words, the right solution, the magic answer that will make it all better.

But here’s the truth: when a young person is hurting, what matters most isn’t what you say — it’s how you listen. They care more about how you receive their words than how you respond.

When the world feels heavy, their nervous system is already in overdrive. Logic often doesn’t land. What helps most is presence. Being there. Holding space. Showing them they are not alone.

So, how do you do that in practice?

Three practical steps to hold space:

  1. Lead with presence

Slow your breathing. Put your phone down. Make eye contact. Keep your tone gentle. Show them you are fully there. Sometimes the most healing thing you can offer is your quiet, focused attention.

  1. Mirror back what you hear

Instead of jumping in with advice, reflect what they’ve said. Try:

  • Summarising in a short sentence (“It sounds like you’re really anxious about going back to school”).
  • Distilling into one word if possible (“That sounds overwhelming”).This helps them feel heard — and often, feeling understood is what they needed most.
  1. Release the need to rescue

The urge to fix is natural — but it can cut short their own process of feeling and working things through. Trust that listening deeply, asking thoughtful questions, and simply being present is often more transformative than any quick solution.

Why this matters

You don’t need to be profound, polished, or perfect. The greatest gift you can give is your presence. That reassurance — “I’m here, and you’re not alone” — is more powerful than any advice.

 

 

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