We help young people aged 11 to 25 who are finding everyday life hard, because of anxiety, low mood, ADHD or something you can’t quite name.
Your child gets their own Behavioural Health Coach: someone they can relate to, who gives emotional support and practical guidance, and stays with them from start to finish.
Every programme starts with a clinical assessment and is clinically supervised throughout. There is no waiting list.
Mollie Royds, our Head of Care Management, reads and responds to every message.
What We Help With
Mood, emotions and relationships
Anxiety, depression, anger, low self-esteem, loneliness, isolation and peer pressure. Read more
Focus and function
Procrastination, disorganisation, sleep problems, exam pressure, and the daily challenges of living with ADHD and autism. Read more
Addictive behaviours
Heavy gaming, social media and phone use, gambling, alcohol and drugs: early support, and aftercare following addiction treatment. Read more
What You Get
Help without the wait
Mollie will get back to you within a working day. Your child's assessment usually happens within a week, and you'll have their care plan three days after that.
What it costs
You'll approve the cost before anything starts. The assessment and final review are £350 together, and each session is £95 online or £190 in person.
A Coach they will connect with
Every Coach is trained to work with young people and has lived experience they relate to. We match each Coach to your child's needs and personality, and your child keeps the same Coach from start to finish.
"We feel incredibly lucky to have found Synapse, and I genuinely believe we wouldn’t be where we are today without the amazing support your team have given him." Parent of a 15-year-old
"Synapse has been the best thing for me and I would recommend it to absolutely everyone." Young person, 20
From your first call, your family has its own Care Manager, there to support you and keep you updated. They hold a progress review with you halfway through and at the end of the programme. They coordinate your child's Coach, any therapist and, with your consent, their school. For over-18s, updates come to you with their consent.
We'll find the right help
If the clinical assessment calls for a therapist as well as your child's Coach, we bring one in from our network. If they need more specialist support than we can offer, we'll tell you and help you find it.
Support for you too
Watching your child struggle is hard. On request, you can have your own sessions with a Parent Coach, and Mollie can send you our guide to talking to your child about coaching.